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Terms of Use

Last updated: August 19, 2026

These terms of use govern your use of our website and services. By accessing our website or booking our services, you agree to be bound by these terms.

Acceptance of Terms

By using this website or engaging our pet grooming services, you acknowledge that you have read, understood, and agree to be bound by these terms of use. If you do not agree to these terms, please do not use our website or services.

Service Description

dapper-cliff provides mobile pet grooming services to customers in Wolverhampton and surrounding areas. Our services include bathing, brushing, nail trimming, styling, and related pet care activities as described on our services page.

All services are performed at the customer's location. We reserve the right to refuse service if we determine that conditions are unsafe or unsuitable for grooming.

Booking and Appointments

Booking requests submitted through our website are not automatically confirmed. We will contact you within 24 hours to confirm availability and finalise appointment details.

Appointments are subject to availability and confirmation by email. An appointment is only confirmed once you receive written confirmation from us.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations with less than 24 hours notice may be subject to a cancellation fee.

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, including illness or emergency situations. In such cases, we will notify you as soon as possible and offer alternative appointment times.

Payment Terms

Prices for our services are listed on our website and are subject to change without notice. The prices applicable to your booking are those in effect at the time of service confirmation.

Payment is due at the time of service unless alternative arrangements have been agreed upon in advance. We accept cash and electronic payments.

All prices are in British Pounds (GBP) and include applicable taxes.

Customer Responsibilities

When booking our services, you agree to:

  • Provide accurate information about your pet, including breed, age, temperament, and any health conditions or special requirements
  • Ensure your pet is in a suitable condition for grooming and disclose any recent illnesses or injuries
  • Inform us of any aggressive behaviour or handling sensitivities
  • Provide a safe and accessible workspace at your location
  • Ensure someone over 18 years of age is present during the appointment
  • Keep other pets and children away from the grooming area during service

Health and Safety

Our groomers will assess each pet before beginning service. If we determine that grooming would pose a risk to the pet's health or safety, or to our groomer's safety, we reserve the right to refuse or discontinue service.

We are not responsible for pre-existing health conditions, injuries, or skin conditions that may be revealed during grooming. If we discover any concerning health issues during grooming, we will notify you immediately.

Our services are not a substitute for veterinary care. If your pet requires medical attention, please consult a qualified veterinarian.

Liability and Indemnification

We take every precaution to ensure the safety and wellbeing of your pet during grooming. However, grooming involves inherent risks, and we cannot guarantee that accidents will never occur.

We maintain appropriate insurance coverage for our services. Our liability is limited to the maximum extent permitted by law.

You agree to indemnify and hold harmless dapper-cliff, its employees, and contractors from any claims arising from:

  • Pre-existing health conditions or injuries not disclosed to us
  • Aggressive or unpredictable behaviour by your pet
  • Failure to follow our pre-grooming or post-grooming care instructions

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of dapper-cliff and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

Prohibited activities include:

  • Attempting to gain unauthorised access to our systems
  • Transmitting viruses, malware, or other harmful code
  • Collecting or harvesting personal information about other users
  • Using automated systems to access the website without permission

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party websites is at your own risk.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our website or the information, content, or materials included on it.

We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by law, dapper-cliff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data practices.

Modifications to Terms

We reserve the right to modify these terms of use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These terms of use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

If you have questions about these terms of use, please contact us at:

Email: [email protected]
Address: 47 Chapel Ash, Wolverhampton, WV3 0TY, United Kingdom

dapper-cliff

Professional mobile pet grooming serving Wolverhampton and surrounding areas.

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This service is not intended to replace veterinary care. Results and experiences may vary between individual pets. Always consult your vet for medical concerns or behavioural issues. Our grooming services support general wellness and hygiene but do not diagnose or treat health conditions.

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