Privacy Policy

Last updated: August 19, 2026

This privacy policy describes how dapper-cliff collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you submit a booking request or contact us, we collect:

• Your name
• Email address
• Service preferences
• Any additional information you choose to provide about your pet

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and confirm your booking requests
• Communicate with you about appointments and services
• Respond to your enquiries and provide customer support
• Improve our website and services
• Send occasional updates about our services if you have opted in

Legal Basis for Processing

We process your personal data based on:

• Contract performance: to provide the services you have requested
• Legitimate interests: to improve our services and communicate effectively
• Consent: where you have explicitly agreed to receive marketing communications

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Booking information is typically retained for up to three years after your last appointment.

Your Rights

Under data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Chapel Ash, Wolverhampton, WV3 0TY, United Kingdom